Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, consultations, and document preparation services offered by Ask AI Legal (“Ask AI Legal,” “we,” “us,” or “our”). By accessing our website, requesting a consultation, or purchasing services, you agree to these Terms. If you do not agree, do not use our services.

1. Who we are

Ask AI Legal is a legal document preparation service. We prepare court-ready documents, research materials, and related written work product based on information you provide. We are not a law firm, and our personnel are not your attorneys.

2. No legal advice or representation

Our services do not include legal advice, legal representation, attorney-client privilege, or appearance on your behalf in any court, agency, or proceeding. Communications with Ask AI Legal — including phone consultations, email, and messaging — do not create an attorney-client relationship.

You are solely responsible for deciding whether to use any document we prepare, how to file it, and whether to seek independent legal counsel. We strongly encourage you to consult a licensed attorney in your jurisdiction before relying on any prepared materials for a legal matter.

3. Eligibility

You may use our services only if you:

• Are at least 18 years of age (or the age of majority in your jurisdiction);
• Have the legal capacity to enter into a binding agreement;
• Provide accurate and complete information about your matter; and
• Use our services only for lawful purposes.

4. Consultations and quotes

Initial consultations may be offered at no charge at our discretion. During a consultation, we may ask questions about your situation to determine whether we can assist and to prepare a written quote describing scope, deliverables, timeline, and price.

A quote is an offer valid for the period stated on it (or, if none is stated, thirty (30) days). Work begins only after you accept the quote and satisfy any payment requirements we specify. Quotes are based on the facts you provide; material changes to those facts may require a revised quote.

5. Services and deliverables

Depending on your matter, our services may include case research, document drafting, formatting, citation support, and revision rounds within the agreed scope. The specific deliverables for your matter will be listed in your accepted quote or written service agreement. We generate documents only.

Unless expressly included in your quote, we do not:

• Appear in court or at hearings on your behalf;
• File documents with any court or agency as your representative;
• Negotiate with opposing parties or counsel;
• Provide ongoing representation or monitoring of your case; or
• Guarantee any particular outcome in your matter.

6. Your responsibilities

You agree to:

• Provide truthful, complete, and timely information and documents;
• Review all deliverables carefully before filing or using them;
• Meet any court deadlines and procedural rules applicable to your case;
• Notify us promptly if facts change in a way that could affect prepared materials;
• Obtain independent legal advice when your matter requires it, including for questions about strategy, rights, or the law.

We are not responsible for errors or adverse results arising from incomplete, inaccurate, or withheld information you provide.

7. Payment, refunds, and cancellations

Fees are due as stated in your quote or invoice. Unless otherwise agreed in writing, payment is required before we begin substantive work or before release of final deliverables.

Because our services involve custom research and drafting tailored to your matter, all fees are generally non-refundable once work has begun, except where required by applicable law or as we expressly agree in writing. If you cancel before work begins, we may refund any prepaid amount minus reasonable administrative costs.

If you dispute a charge, contact us at support@askailegal.com within fourteen (14) days of the charge.

8. Revisions

Revisions included in your quote are limited to corrections and refinements within the agreed scope of work. Requests for new documents, new legal theories, additional jurisdictions, or material new facts may require a separate quote.

9. Intellectual property and license

Upon full payment, you receive a non-exclusive license to use the deliverables we prepare for your personal legal matter, including filing with courts or agencies as permitted by law. Ask AI Legal retains ownership of its methodologies, templates, research systems, and pre-existing materials used to create your deliverables.

You may not resell, redistribute, or publish our deliverables as a template service or for commercial use unrelated to your matter without our prior written consent.

10. Confidentiality

We treat information you provide about your matter as confidential within our organization and use it only to perform services, operate our business, and as described in our Privacy Policy. Confidentiality obligations are subject to legal compulsion (such as a valid subpoena) and do not create attorney-client privilege.

11. Acceptable use

You may not use our website or services to:

• Submit false, misleading, or fraudulent information;
• Harass, threaten, or abuse our staff;
• Attempt unauthorized access to our systems;
• Scrape, reverse engineer, or misuse our website or tools; or
• Violate any applicable law or court order.

We may refuse or terminate service at our discretion if we believe a request is unlawful, unethical, outside our scope, or inconsistent with these Terms.

12. Disclaimers

OUR SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DELIVERABLES WILL ACHIEVE ANY PARTICULAR RESULT IN YOUR CASE.

See also our Disclaimer, which is incorporated into these Terms by reference.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASK AI LEGAL AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO OUR SERVICES OR THESE TERMS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO A SPECIFIC MATTER OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THAT MATTER IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Ask AI Legal and its personnel from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of our deliverables; (b) information you provide; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.

15. Dispute resolution and governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your state of residence apply.

Before filing any formal proceeding, you agree to contact us at support@askailegal.com and attempt to resolve the dispute informally for at least thirty (30) days.

Except where prohibited by law, any dispute not resolved informally shall be resolved by binding arbitration on an individual basis, not as a class or representative action. You may also bring qualifying claims in small claims court.

16. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when they were last revised. Material changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms may be directed to:

Ask AI Legal
Email: support@askailegal.com